contact kia customer care what do they say why will not withdraw

any solution .this pocket option now asking me to deposit $150 more for withdraw my profit.maine do din phele aik YouTuber k trough trade kee un per trust kr k but kal jab withdraw ka time aya to abb yeh arah hy.and pocket option and that person asking me to deposit 159$ more for getting my profit.what can do now?