What If You’re Struggling with KYC?

The Pi Network team has shared some pro tips for users facing issues with the KYC process:

Name Mismatch Problems:

If your Pi account name and KYC name don’t match, your application will likely be rejected.

Solution: Resubmit your application with corrected details or update your Pi account name (though this may come with a penalty of forfeiting part of your Mobile Balance).

Appeals and Rejections:

If your appeal was denied due to a name mismatch, you’re still eligible to reapply—but only if you’ve appealed exactly once and were denied.

Phone Number Typos:

Made a small mistake while entering your phone number? You can now edit up to two digits.

This change is designed to prevent misuse, like account transfers or hacking.

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