Great, Stronger protection builds stronger P2P ecosystems. Great step for merchant confidence.

This is a general announcement. Products and services referred to here may not be available in your region.
Fellow Binancians,
We are excited to extend the Binance P2P Merchant Protection Plan, designed specifically for:
New and aspiring P2P merchants in selected MENA and South Asia countries seeking a secure and supportive trading environment.Existing Binance P2P merchants in selected MENA and South Asia countries aiming to increase their trading volume and qualify for enhanced protection.
Trade confidently with Binance P2P — your trusted platform for secure and protected peer-to-peer trading!
Promotion Period: 2026-02-12 00:00 (UTC) to 2026-06-30 23:59 (UTC)
Benefits and Eligibility
Exclusive Protection for Binance P2P Merchants
New merchants:
Eligible new merchants joining Binance P2P between 2026-02-12 00:00 (UTC) to 2026-06-30 23:59 (UTC) will be automatically eligible for the Merchant Protection Plan from day one. No minimum trading volume or order count required to claim compensation for chargebacks or bank freezes during the Promotion Period.
Existing merchants:
Existing merchants who complete P2P orders between 2026-02-12 00:00 (UTC) to 2026-06-30 23:59 (UTC) will be eligible for the Merchant Protection Plan. To qualify for protection on any specific order affected by chargebacks or bank freezes, merchants must meet the weekly threshold of at least 200 orders and a trading volume of $75,000 or equivalent.
Robust Financial Protection
Eligible users can receive compensation of up to $500 per affected order (capped at the order amount). Orders from the ad bidding system are eligible for additional compensation up to $500.Gold, Pro, and Shield merchants are eligible for additional compensation up to $500.Receive protection against chargebacks and bank freezes related losses.
Compensation Conditions
Compensation applies only to orders up to $500; capped at $500 for orders of higher amounts. If the entire bank account is frozen due to chargeback, compensation is capped at $500 or the order amount, whichever is lower. Compensation is calculated in USDT, based on the real-time USDT price on the date approved by the Binance P2P team.
How to Qualify for Compensation
To qualify for compensation, a compensation application must be submitted by contacting customer support within 30 days after order completion and at least 2 of the following 3 conditions must be met:
Judicial authority confirms the merchant’s bank account used for receiving payments is frozen for more than 15 days, and the transaction amount is under lien due to buyer’s payment. Judicial authority issues documents to Binance P2P to retrieve the buyer’s order record, including:
Bank freeze notice/email Video verification of the merchant’s online banking portal Matching transaction amount between bank freeze notice and P2P order
The merchant’s bank account was suspended from receiving payments and has been used exclusively for Binance P2P trades for the past 90 days.
The following scenarios are not eligible for a compensation:
Account freezes before the launch of this Protection Plan; Merchants failing to submit written feedback via email within 30 days of order completion; Additional funds transacted after the freeze are not covered; Orders processed with third-party or irrelevant payment methods; Merchants with serious or multiple violations of Binance policies.
Compensation Process
Upon verification and approval by Binance P2P, compensation will be paid in USDT token voucher, up to the capped amount of 500 USDT. Compensation amount is based on the order amount that caused the freeze or chargeback. Additional compensation for ad bidding orders and Gold/Pro/Shield merchants will be processed accordingly.
Terms & Conditions:
This campaign is available to Binance P2P merchants from selected MENA and South Asian countries who trade using fiat currencies from these regions.Only P2P orders that are completed within the Promotion Period will qualify for compensation. Eligible merchants can send a compensation request by contacting our customer support. By participating in this Activity, you agree to these Activity Terms, and the following terms: (a) Binance Terms and Conditions for Prize Promotions; (b) Binance Terms of Use; and (c) Binance Privacy Policy; all of which are incorporated by reference into these terms and conditions. In the case of any inconsistency or conflict between these Activity Terms, and any other incorporated terms, the provisions of these Activity Terms shall prevail, followed by the following in this order of precedence, and to the extent of such conflict: (a) Binance Terms and Conditions for Prize Promotions; (b) Binance Terms of Use; and (c) Binance Privacy Policy.Binance will use the daily closing price of the local currency to USD foreign exchange rate to calculate users’ net trading volumes on Binance P2P during the Promotion Period.Binance reserves the right to disqualify any participants who, in its reasonable opinion, are acting fraudulently or not in accordance with any applicable terms and conditions.Binance reserves the right to disqualify trades that are deemed to be wash trades or illegally bulk account registrations, as well as trades that display attributes of self-dealing or market manipulation.Binance reserves the right at any time in its sole and absolute discretion to determine and/or amend or vary these terms and conditions without prior notice, including but not limited to canceling, extending, terminating or suspending this Activity, the eligibility terms and criteria, the selection and number of persons awarded, and the timing of any act to be done, and all participants shall be bound by these amendments.There may be discrepancies between this original content in English and any translated versions. Please refer to the original English version for the most accurate information, in case any discrepancies arise.
Thank you for your support!
Binance Team
2026-02-12